Twitter came out on top when Pennsylvania prosecutors subpoenaed the company seeking identifying information on two Twitter users. The anonymous users were frequent critics of Pennsylvania Attorney General Tom Corbett, who was also running for governor of the state. Rather than comply immediately, Twitter first notified the users to give them a chance to object. The demand was withdrawn after the incident received substantial press coverage and the ACLU intervened. Twitter emerged as one of the heroes of the story for giving its users an opportunity to defend their anonymity.

"Microblogging" site Twitter was dragged into drama in 2008 because of its overbroad terms of service. By including a clause that "users must not…harass…or intimidate other Twitter users," it was caught in the middle when two users were in conflict. Rather than taking sides, Twitter did the right thing and modified its terms of service.

Of course, it could have avoided the problem if it had finely tuned its terms of service in the beginning to avoid overbroad language such as "harass" or "intimidate."